1. You have 7 days to contact us and 10 days to return it from the date it was received. If this item is in your possession more than 7 days,it is considered used and WE WILL NOT ISSUE YOU A REFUND OR REPLACEMENT. There are NO EXCEPTIONS! 2. All returned items MUST BE in the original packaging and you MUST PROVIDE us with the shipping tracking number, specific reason for the return, and your DHgate ID. 3. Our products are direct from factory, there is no middle man, no high mark up, so we can provide quality items at a very competitive price. Besides, we will give you a discount if you place a large order. 4. Return shipping is to be paid by the Buyer - Seller Guarantee Services
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