Kindly ensure that the address you provided is correct.
Qxpress
(Recommend)
working days
(Trackable)
(b) Deliver up to door step
(c) Tracking of parcel is available (Click Here)
SingPost
Normal Mail
working days
(Non-Trackable)
(a) Slow delivery (Sometimes more than 1 month delay)
(b) Deliver into your HDB mail box
(c) Non-trackable and risk of lost mail (Buyer liable)
** Once we drop your parcel into the SingPost mailbox, it will be beyond our control. Hence, please do not mail us and ask about the delivery status.
We are committed to make every effort to provide the actual product colour displayed online, please understand that colour reproduction can still vary when viewing on different monitor or mobile device screens.
- Incorrect items sent
- Defective items sent
- Order wrong design
- Incorrect address
Please call / message us to inform us about your exchange intention.
(a) For Exchange via Postage
Please return the items to us by SingPost Registered Mail with a returning stamp included inside the parcel. All postage fees (2 ways) are to be borned by Buyer
(b) For Exchange via Meetup
Please contact us to make appointment in advance. We are located at Sengkang West area.
**All returning items have to be in original conditions (unused, unworn, unwashed, with all tags and original packaging intact)
