There is no warranty for this item. However, we provide exchange for maufacturer defect.
For exchange:
STEP 1: Email Voxtera at warranty@voxtera.com and provide the following details: - Name - Contact number - Delivery address
- Reason - Purchase order number
STEP 2: Upon confirmation, a mailing address will be provided.
STEP 3: Return products must be delivered in its original packaging (including accessories, manuals, and documentation) to Voxtera
Delivery costs for warranty claim / return / repair covered by customer.
The item must not have been used or installed.
The item must be in an 'as new' condition and returned in the ORIGINAL, undamaged packaging along with the accessories (including manuals, warranty cards, certificate of authenticity) and free gifts received with it.
All sealed goods must not be opened
Printed receipt will be required as proof of purchase.
