Q: What does the screw specification E26, E27, etc, under the product description refer to?
A: The designation for E xx refers to the diameter in millimeters. This includes the U.S, where the bulb glass is listed in eighths of an inch. For example, E12 has a diameter of 12 mm. There are four common sizes of screw-in sockets that are used for line-voltage lamps:

• Candelabra: E12 North America, E11 in Europe
• Intermediate: E17 North America, E14 (Small ES) in Europe
• Medium or standard: E26 (MES) in North America, E27 (ES) in Europe
• Mogul: E39 North America, E40 (Goliath ES) in Europe.

E27 and E14 are the most common sizes in countries that use 220–240 volts AC domestic power. In USA and Japan they use 120- and 100-volt, so the standard size for general-purpose lamps is E26.

Q: Can I use a dimmer switch with my lights?
A: Yes you can. All you need to do is ensuring that the dimmer switch will work with the wattage of your bulbs. Also make sure the dimmer is suitable to be used with the chandelier.

Q: The light that I’m looking at has a round head plug, but I need a flat head. Do your lights come with an adaptor?
A: Sometimes an adaptor is included. However, if the product you are looking for doesn’t include an adapter, you can request an adaptor when purchasing your item.

Q: Can LED lights be wired to a light switch rather than being plugged into a wall socket?
A: They can be wired to a light switch. While when connecting to a light switch please keeps in mind the light's voltage (the voltage differs between products and is listed in the specifications).

Q: Do LED strips come with double-sided adhesive tape?
A: The strips do not come with double-sided adhesive tape, but they can easily be attached to the surface of your choice with a good-quality tape.

Q: Can LED lights be used outdoors in rain or snow?
A: Yes, the majority of our LED lights can be used outdoors. Some are listed as non-waterproof and therefore should be used indoors only. Although most of the lights will work fine in all but the most extreme conditions, it's still important to protect the power supply, especially in rain or snow.

Q: Is it possible to cut the tape and re-link it together?
A: Yes, the tape can be cut and re-linked with a soldering iron and cable. However, please be aware that the tape may no longer be waterproof once cut.

Q: How long do LED lights last?
A: Our lights will last for at least 25,000 hours and often for much longer. Factors like environment, temperature and usage will affect the life of the lights.

payment:

1) We accept Alipay, West Union, TT.All major credit cards are accepted through secure payment processor ESCROW.

2) Payment must be made within 3 days of order.

3) If you can't checkout immediately after auction close, please wait for a few minutes and retry Payments must be completed within 3 days.

Most of our deals are promoted with free shipping (selected countries) by China post within 5days, usually Under 2KG send by China post, more than 2KG by UPS/DHL .Please contact us before you place your order if you need the goods urgently, we support shipping via China post/UPS/DHL/FEDEX/EMS,please allow 5-30 business days to reach.

refund:

1. You have 7 days to contact us and 30 days to return it from the date it was received. If this item is in your possession more than 7 days, it is considered used and WE WILL NOT ISSUE YOU A REFUND OR REPLACEMENT. There are NO EXCEPTIONS! Shipping cost is bear by both seller and buyer in half.
2. All returned items MUST BE in the original packaging and you MUST PROVIDE us with the shipping tracking number, specific reason for the return, and your po#.
3. We will refund YOUR FULL WINNING BID AMOUNT, upon receipt of the item in its original condition and packaging with all components and accessories included, AFTER BOTH Buyer and Seller cancel the transaction from aliexpress. OR, you may choose to have a replacement.
4.We will bear all the shipping cost if the product(s) is (are) not as advertised.