Our Commitment
· All items are brand new, unused and packaged to the best of our ability before shipping.
· All items were checked, and in good working condition prior to shipping.
· We serve our customers with utmost sincerity, offering only what we deem as good quality products at competitive prices.
Shipping & Handling
· We mail out all purchase requests within 1-2 working days (Mon – Fri, excludes public holidays) after payment clearance.
· Shipping cost includes postage, packing materials and delivery to local post office.
· It is highly recommended that you opt for Registered mail. This comes with tracking number allowing you to track the delivery status.
· By selecting Normal non-registered mail, it is understood that you, as the buyer accepts all risks associated with normal mail such as postal delay, non-receipt or lost parcel.
Exchange Policy
· Items sold are strictly not refundable/returnable.
· Buyer is to ensure that the correct item is selected.
· Buyer is to bear all shipping cost and postage fee.
Review & Inquiry
· Please leave us a favorable review after you’ve received your item and is happy with the purchase.
· We seek your co-operation to contact us within 7 days of receipt, if you have issues/questions before leaving any neutral/negative review/comment.
· We aim for ‘Highly Recommended’ status.
· We do not offer self-collection.
Here’s to wishing you a pleasant shopping experience and we look forward to serving you with great quality products and services!