ㆍShipping Information
- International Shipment takes 7~14 business days.
- No shipping on weekends and holidays
- Possible delay may occur due to local postal service or customs situation
ㆍReturn & Exchange Policy
- You can request for return/exchange within 7 calendar days following delivery date.
- Except for defected item by manufacturer, Return delivery costs are the responsibility of the buyer
- Return/exchange request cannot be made in following cases:
ㆍWhen request due to change of mind is made after 7 calendar days following delivery date
ㆍWhen product is used, destroyed or damaged
ㆍWhen tag attached to product is removed or package of product is opened and product value is damaged
ㆍ When sealed package is opened or packaging materials are lost
ㆍ When too much time has passed and product value has so decreased that its re-sale is not possible
ㆍ When return/exchange request is made for customized product such as hand-made shoes or accessories
ㆍ When components of product (including free gift) have been used or lost
ㆍ When buyer did not follow instructions included in product
ㆍQ&A
- If you have any inquiries please leave message on product Q&A board