About Us
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Our company has 3-5 years of experience.
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Large discount for large order!
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Pay more attention to my shop， we update new products everyday.
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We have been committed to providing customers with high quality products， competitive price， high quality service， a reliable credit standing
is our tenet.
Notes
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Import duties， taxes and charges are not included in the item price or shipping charges. These charges are the buyer`s responsibility.
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Please check with your country`s customs office to determine what these additional costs will be prior to bidding/buying.
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According to our experience， Custom check the parcels by random， about 0.5-1% parcels will be checked and may charge some tariff.
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In order to lessen buyer`s import tax or even exempt buyer from import tax， we shall declare the item with much less value than the actual price the customer paid for the item.
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The lower declared value shall not reflect the total price paid by customer or the market price about the item， and perhaps shall not be suitable for those countries with different special tariff standard.
About Shipping
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Please list your special requests (color， packages， value of declaration， etc.) in the REMARK when you make payment. The processing time for a specific order varies with the product type and stock status. Mostly， processing time can be 3 to 15 working days upon receipt of payment.
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Any items you order shall be only shipped after your payment is received by the Third Party (Bank ) We ship the item for customers through Chinapostair， EMS， UPS， DHL， Fedex or Air Mail， according to actual situation .
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You will be notified by email with the tracking number once your package be shipped out. Delivery time shall based on different countries or regions around the world.
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As for the delivery destinations (your address) where only DHL or UPS are available， if it is the so called remote area by DHL or UPS， the additional fee shall be paid by the buyer.
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We shall not take the responsibility for any shipping accidents， delays or other matters result from shipping carriers or force majeure reasons.
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For package missed on the way to the destination， we would try our best to contact with our post office and update the latest information for you. However， there may be some delayed reply because of the time difference.
Return & Exchange
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If we send the wrong style or the wrong color， we could refund you money or reship. Merchandise which is damaged or missing components is not refundable.
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If the items can`t meet your need， we can also accept your return. The courier service freight should be paid by buyer.
Return Notes:
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If you need some of the goods returned， please be sure to keep return goods and accessories intact.
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You need to take all the necessary logistics costs returns. Buyers are responsible for return shipping with proper packaging.
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We will declare the parcel as a gift at low value to avoid problems at the customs. Before returning items， please make sure you get our (the seller`s) return address. Please use regular postal service and send us the tracking number. As soon as we receive the items， we will repair or exchange them ASAP.
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If you need faster shipment， please choose the shipping way you want and pay extra cost. Or contact us in advance.
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The picture as a result of the photography condition possibly has the chromatic aberration， if you are not sure about the colors，please contact us before you place the order.
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If goods are damaged in transit， please keep all documentation and packaging and contact us within 7 days of receipt for returns instructions.
Seller Promise
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Updating new items in our store everyday.
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We guarantee that the goods have subject to rigorous quality checks to ensure that the goods you receive with good quality.All items are professionally packed with great care to ensure safe delivery.
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If there is product quality， or parts incomplete so long as you are able to present the relevant explanatory materials， we will provide you with return service.
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Responding every single problem that you met in short time ASAP and do everything in reach to solve them ，do our best to let every customer be satisfied with our items and service.
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Being totally honest with everything you want to know， no lies between seller and customer.
Feedback
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We deeply hope that you are pleased with your purchase from us.
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Since your feedback is very important to our business`s development， we sincerely invite you to leave positive feedback for us if you are satisfied with our product and service. It`ll just take you 1 minute.
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Please don`t hesitate to contact us if you have any questions or concerns before or after your purchase. We are committed to your 100% satisfaction. If you are not satisfied， please feel free to let us know， we will try our best to resolve the problem for you.
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Our job is to make your purchasing be a worry-free experience. Thank you!
Hope You Enjoy Your Shopping!!
| 1. | When you place an order， please choose a shipping method and pay for the order including the shipping fee. We will send the item within 3 days once your payment is completed， usually ship via UPS/DHL/FedEx. To USA， European， Canada， Australia usually 2-4 working days， African countries usually 4-7 working days. |
| 2. | We do not guarantee delivery time on all international shipment for different in customs cleaning times in individual countries， which may affect how quickly your product is inspected. |
| 3. | Please note that buyers are responsible for all additional customs fees， brokerage fee， duties and taxes for importation into your country. These additional customs fees may be collected at time of delivery. We will not refund shipping charges for refuse shipments. The shipping cost does not include any import taxes， and buyers are responsible for customs duties. |
| 4. | We usually reduce the price on the invoice to avoid the tax， normally， USA is no problem， but for some countries， it is a little hard such as Canada. If there is some tax charged by government， the customer should be responsible for the tax (around $10-$20)， thank you! |
| 5. | We do double check each order details before packaging， each bundle will be packed in PVC bags with the hair label and size label. |
Return and Refund
| | 100% Money Back Guarantee each time. |
| | Please contact us within 24 honors upon your receipt of item(s). A refund will be rendered in the event that the item(s) is not as described. The refund will be rendered once the item(s) is has been sent back in original condition. |
| | We offer a refund if an error was caused by us， such as sending the wrong size， or an item with defects， etc. |
| | Color variations can be caused by the color setting on the PC moniton and lighting condition. The quality problem does not include color variation.
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| | Merchandise which is damaged or missing components is not refundable.
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| | A refund will be given if items are returned in their original condition. Buyers are responsible for freight out and home with proper packaging.
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| | Except the unacceptable reasons， we accept any unconditional return or refund within 7 days if you keep the item in its original state being. Once receiving items， we will refund you immediately.
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| | Attention: |
1. | For packages held by customs office， we don`t take any responsibility for the issue because it`s how the local policy goes， please understand. |
2. | For package missed on the way to the destination， we would try best to contact with the express company and update the latest information for you. However， there may be some delayed reply because of the time difference. Once it`s confirmed missed， we will either get you a full refund or send you a new item. |
| | Hope you can understand and wait patiently. That`s how problems can be solved the soonest. |
Feedback
