For unsuccessful delivery to your address as stated, the package will be returned to us. Your order may be re-processed subject to an administrative fee of SGD2.00 as well as any postage or courier charges. Exquisite Handmade Finds reserves the right to refuse delivery if any amount owing to us is not paid in full or if there are any other reasons preventing us from carrying out the delivery. The risk of loss lies with you during the course of the delivery of the items.

We reserve the right to refuse orders which we find to be offensive, defamatory, obscene or in violation of any third party's intellectual property or other rights.

Turnaround time

As our products are uniquely tailored and customised to your needs and requests, we aim to turn around your orders within 3 weeks of receipt of the order. However, if this is not possible, we will notify you via SMS / Watsapp.

Products

All products sold via Exquisite Handmade Finds are on an 'as-is' basis and we make no warranties of merchantability, quality, fitness for a particular purpose, availability or non-infringement and we disclaim all implied warranties from course of dealing or usage of trade.

Due to the customised and handmade nature of our products, there will always be some variation in colour, texture, weight, design, size (not exceeding 2cm) or packaging between products and what is found on our Website. However, we endeavour to maintain as much consistency as reasonably possible.

Original / Licensed Fabrics

Please note that we highly respect the intellectual property rights of others and will only make available original or licensed fabrics to our customers. Any trade marks or other intellectual property appearing on such fabrics do not belong to Exquiste Handmade Finds nor is Exquisite Handmade Finds affiliated or in any way related to the respective intellectual property rights owners.