PRODUCT WARRANTY

Seller

2016-12-13

1

ALL ITEMS COME WITH 6 MONTHS PRODUCT WARRANTY (1-TO-1 EXCHANGE WITHIN 7 DAYS OF PURCHASE). THE WARRANTY DOES NOT COVER MALFUNCTIONS ARISING FROM:

1. DAMAGES AS A RESULT OF OPERATION AND MAINTENANCE WHICH ARE NOT ACCORDING TO THE USER GUIDE

2. ABRASION, CORROSION & DISCOLORATION DUE TO WEAR & TEAR AFTER REGULAR USAGE

PLEASE LIASE WITH SELLER VIA Qoo10 INQUIRY REGARDING ANY WARRANTY CLAIM

How do I file for exchange/replacement/refund?

Seller

2016-04-20

2

>Any return of exchange of items will be applicable within 7 days upon receiving of the item

Any shortage of item or wrong item received
>Provide picture of the item contents within the parcel package
>Provide picture of the parcel package with the delivery information.
>Shipping fee will be incurred from seller end.

Defective item issue
>Provide picture of the defective area of the received item
>Provide video of the non-functioning of the product. (For electronic products)
>Shipping fee will be incurred from seller end.

Any change of mind from buyer's end or would like to change to other available products or does not want the item anymore
>Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached.
>Provide picture of the item to seller end.
>Shipping fee will be incurred from buyer's end

BULK ORDERS

Seller

2015-10-16

3

We offer special price for bulk orders with free logo customization (if applicable). Please email us at qoo10.sales@everythingunderthesun.com regarding your order requirements. Thank you.