Watch Safekeeping Tips

• Store watches on adequately padded surfaces with the dial facing upwards and avoid exposing them to extreme temperatures.
• Regularly service your watches, including the ones that you rarely use to prevent their mechanical components from jamming up.
• Items that emit strong magnetic fields can throw off a watch’s accuracy, so steer clear of them.
• Avoid flashing your glamorous-looking watch at your pet cat lest it steals it in your sleep.

 

Warranty by Voxtera Trading

• 1-month warranty upon manufacturing defect from date of receipt.
• For warranty claims:
• STEP 1: Email Voxtera at warranty@voxtera.com and provide the following details: 
  - Name
  - Contact number
  - Delivery address

• STEP 2: Upon confirmation, a mailing address will be provided.
• STEP 3: Faulty products must be delivered in its original packaging (including accessories, manuals, and documentation) to Voxtera
• Delivery costs for warranty claim / return / repair covered by customer. 
• Voxtera will cover delivery costs of replacement or repaired product to customer.
• Printed receipt will be required as proof of purchase.
• Warranty claims which do not fulfil the steps above will not be processed due to missing information.