SHIPPING
We will mail to you on the same day if you order before 12:00 noon. If you order after 12:00 noon , we will mail to you on next day. Sunday and Public Holiday Singpost close , so we do not send mails .
Normal Mail 3-5 working days , there is a risk , easy to lose
Registered Mail 1-3 working days , safe and fast , recommended
Qxpres 1-3 working days , safe and fast , recommended
REFUND & EXCHANGE
If our product is poor quality or we sent a wrong item to you , you can request a refund or exchange . If you want to exchange , pls whatsapp or message or call to us , please do not ask question in Qoo10 system , thanks
Refund follow below steps :
step 1 you request refund in Qoo10 system
step 2 we receive your refund request
step 3 please mail back the item in 15 days
step 4 after we receive the return mail , we confirm your refund and Qoo10 refund the money to you .
CONTACT INFORMATION
If you have any request , please contact us .
Phone Number 9040 2648
Whatsapp Number 9040 2648