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SHIPPING
We will mail to you on the same day if you order before 12:00 noon. If you order after 12:00 noon , we will mail to you on next day. Sunday and Public Holiday Singpost close , so we do not send mails .
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Normal Mail |
3-5 working days , there is a risk , easy to lose |
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Registered Mail |
1-3 working days , safe and fast , recommended |
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Qxpres |
1-3 working days , safe and fast , recommended |
REFUND & EXCHANGE
If our product is poor quality or we sent a wrong item to you , you can request a refund or exchange . If you want to exchange , pls whatsapp or message or call to us , please do not ask question in Qoo10 system , thanks
Refund follow below steps :
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step 1 |
you request refund in Qoo10 system |
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step 2 |
we receive your refund request |
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step 3 |
please mail back the item in 15 days |
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step 4 |
after we receive the return mail , we confirm your refund and Qoo10 refund the money to you . |
CONTACT INFORMATION
If you have any request , please contact us .
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Phone Number |
9040 2648 |
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Whatsapp Number |
9040 2648 |