• We ship to most country from Shenzhen China. We ship within 2 business days once payment completed. We do not ship on public holidays.
• Import duties， taxes and charges are not included in the item price or shipping charges， these charges are the buyers responsibility.
• Please verify with your customs to determine what these additional costs will be prior to bidding /buying.
• Please make sure entering correct payment and shipping information before checking out， we will ship to the address you entered during checkout process， rather than your shipping address.

Payment:

• We accept only as payment method
• All payment are expected within 7 Days after the last wining auction is closed

Return Policy:

• We will accept returns for exchange within 30 days from delivery date. Please obtain an RMA # before sending merchandise back by requesting one through email.
• Shipping & Handling charges are non-refundable.
• Items which were damaged during shipping and were not insured might not be exchangeable.
• All returned merchandise must be in original undamaged packaging. We DO NOT accept any product that is returned incomplete or in less than brand new condition.
• Each product is fully guaranteed by the manufacturer (unless otherwise stated)and complete warranty is included with product. We will gladly exchange defective products within 30 days of delivery date.

Feedback:

• Our goal is to make you 100% satisfied and pleasant shopping with us.
• If you are satisfied with the purchase and our total service， please take a minute to leave us a positive feedback with an overall Detailed Selling Rating (DSR) of 5， your support is our power to move forward.
• If you are not satisfied with your purchase in any way， please give us opportunity to resolve any problem. We understand the concerns and frustrations you might have， and we will try our best to resolve the issues.